How to Change Minds: The...
By Rob Jolles
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Persuade, Don't Push! Surely you know plenty of people who need to make a change, but despite your most well-intentioned efforts, they resist because people fundamentally
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How to Change Minds: The Art of Influence without Manipulation
3 May 2013
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2.34 MB
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Author Biography

Rob Jolles is president of Jolles Associates, Inc., an international training consulting corporation, was a record-setting salesperson and sales trainer for New York Life and Xerox, and draws on more than thirty years of experience changing peopleas minds. He is the author of four previous books, including Customer Centered Selling.